Essential Duties | Responsibilities
- Manages the dining room & kitchen during service to ensure a positive guest experience
- Handles all guest interactions in a professional manner
- Supports the Executive Chef, GM, Managers, and other Sous Chefs with corrective action plans to help solve problems and provides the proper leadership to correct problems
- Monitors and ensures that restaurant operates with an adequate level of staff
- Hires, trains & coaches all hourly service staff
- Ensures that line checks are done each meal shift and recorded for audit
- Evaluates performance of hourly service staff
- Ensures that all personnel issues (hiring, training, discipline, evaluating, and separations) are documented and recorded properly and in a timely manner to the management team, corporate management and/or ownership
- Maintain food and labor costs equal to or below the company standard.
Additional Qualifications
- 3+ years of Manager experience in a full-service restaurant.
- Experience with a fine dining or polished casual Italian concept is a plus, but not required