Essential Duties | Responsibilities 

  • Ensure that the overall guest experience exceeds expectations, including greeting guests with a warm, sincere smile and anticipating their needs
  • Have a strong wine knowledge base and be able to recommend menu pairings to guest
  • Prepare beverages for guests and dining room service staff, according to recipe
  • Use good judgment when dealing with guest challenges
  • Follow all steps of service
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques and present and encourage current promotions to guests
  • Accurately record and account for all items ordered, process payment from guests, and account for and balance all sales and receipts at the end of the shift in compliance with restaurant policies and procedures
  • Proficiently use and operate all necessary tools and equipment, including the POS system and Reservation System
  • Responsible for ordering and serving food for guests that dine in the bar area
  • Manually wash and sanitize glassware and comply with all safety and sanitation guidelines and procedures
  • Stock and maintain par levels of bar liquor, beer, wine, glassware, ice, and misc. bar supplies
  • Account for and maintain the security of all bar stock and inventory
  • Responsible for the security and reconciliation of the bar cash drawer

Scott Harris Hospitality is an equal opportunity employer.