General Manager

Essential Duties | Responsibilities 

  • Manages the dining room & kitchen during service to ensure a positive guest experience
  • Handles all guest interactions in a professional manner
  • Monitors and ensures that restaurant operates with an adequate level of staff
  • Hires, trains & coaches all hourly service staff
  • Ensures that line checks are done each meal shift and recorded for audit
  • Oversees facility management in regard to sanitation, safety, and equipment repairs
  • Conducts monthly inventories, maintains temperature logs
  • Oversees and ensures compliance with the total operating profit for the designated area of responsibility (i.e.; food cost, labor cost and controllable operating expenses)
  • Evaluates performance of hourly service staff
  • Ensures that all personnel issues (hiring, training, discipline, evaluating, and separations) are documented and recorded properly and in a timely manner to the management team, corporate management and/or ownership
  • Develops and administers programs to ensure a clean, sanitary & safe work environment
  • Ensures that all reporting procedures are followed
  • Maintains open lines of communication with all operational & office support staff
  • Follows through on directives provided by supervisor
  • Ensures that Assistant General Manager & Floor Managers have a clear understanding of their job duties and are meeting these expectations
  • Performs other duties as assigned

Additional Qualifications

  • 5+ years of General Manager experience in a full-service restaurant.
  • Experience with a fine dining or polished casual Italian concept is a plus, but not required