Essential Duties | Responsibilities 

• Manages the dining room & kitchen during service to ensure a positive guest experience
• Handles all guest interactions in a professional manner
• Monitors and ensures that restaurant operates with an adequate level of staff
• Hires, trains & coaches all hourly service staff
• Ensures that line checks are done each meal shift and recorded for audit
• Oversees facility management in regard to sanitation, safety, and equipment repairs
• Conducts monthly inventories, maintains temperature logs
• Oversees and ensures compliance with the total operating profit for the designated area of responsibility (i.e.; food cost, labor cost and controllable operating expenses)
• Evaluates performance of hourly service staff
• Ensures that all personnel issues (hiring, training, discipline, evaluating, and separations) are documented and recorded properly and in a timely manner to the management team, corporate management and/or ownership
• Develops and administers programs to ensure a clean, sanitary & safe work environment
• Ensures that all reporting procedures are followed
• Maintains open lines of communication with all operational & office support staff
• Follows through on directives provided by supervisor
• Ensures that Assistant General Manager & Floor Managers have a clear understanding of their job duties and are meeting these expectations
• Performs other duties as assigned

Additional Qualifications

• 5+ years of General Manager experience in a full-service restaurant.
• Experience with a fine dining or polished casual Italian concept is a plus, but not required